Could a Reboot Make Social Media a Nicer Place?

"There is a consensus, even among people who run social media companies, that there are growing problems with the way we interact and communicate, and share information online," says Ashley Johnson, a policy analyst at the Information Technology and Innovation Foundation.

"Any time you get together millions or people, you're going to amplify the best in people, and you're going to amplify the worst," she continues.

"We've definitely seen that, and we haven't figured out how to maximise the good and minimise the bad. That's what I think of when I hear 'reboot social media'."