Covid-19: the Ultimate Stress Test for Major Government Systems
December 1, 2020
By April 15, the Information Technology and Innovation Foundation had found that 26 state unemployment websites had crashed. One of them was Ohio, where residents reported to the Cleveland Plain Dealer that their names weren’t matching up with their Social Security numbers. Some said they received forms to fill out after the deadline to submit them had passed. Others reported their applications being rejected because they weren’t looking for work, a requirement the state had waived for the pandemic.
