Recommendation

The FTC should develop voluntary standards for detecting and preventing fake reviews on digital platforms.

Details

The Federal Trade Commission (FTC) should work with review websites, e-commerce sites, and consumer brands to develop voluntary best practices for preventing and detecting fake reviews. In addition, the FTC should form a public-private partnership between private sector stakeholders and enforcement agencies to share information on suspected fake review schemes.

Keep reading:

▪ Morgan Stevens and Daniel Castro, “How Policymakers Can Thwart the Rise of Fake Reviews” (ITIF Center for Data Innovation, September 2022), https://itif.org/publications/2022/09/12/how-policymakers-can-thwart-rise-of-fake-reviews/.