As the United States emerges from the pandemic, many state and local government agencies are struggling to hire and retain workers. Not only have many retirement-age employees decided to accelerate their plans to retire, but agencies face stiff competition for workers from the private sector. As a result, for a number of key positions, especially those in IT, many government agencies are receiving fewer qualified applicants than the number of jobs available.
To address this challenge, Daniel Castro writes in his GovTech column that government agencies should start making use of AI tools to improve how they acquire and retain workers.
