Digital Government Only Works If Agencies Invest in Quality Websites

Daniel Castro explains in StateTech how state and local administrators can improve their agency’s Internet presence and, in turn, citizen services. People’s primary interactions with government increasingly occur online, so it is essential that government websites perform optimally. They should not just be secure, but also fast, mobile friendly and accessible for people with disabilities. Unfortunately, many government websites fail to meet these basic standards or follow industry best practices.