---
title: "To Do: Require Agencies to Report on Their Websites’ Performance"
summary: |-
  OMB should require that federal agencies participate in the Digital Analytics Program (DAP) hosted by GSA. OMB and GSA also should expand DAP to include additional metrics, such as page-load speed, mobile friendliness, and accessibility.
date: "2017-11-27"
issues: ["Digital Government"]
content_type: "Knowledge Base Articles"
canonical_url: "https://itif.org/publications/2017/11/27/to-do-require-agencies-to-report-on-their-websites-performance/"
---

# To Do: Require Agencies to Report on Their Websites’ Performance

# Recommendation

OMB should require federal agencies to monitor and report metrics about website performance to a public dashboard.

# Details

The federal government should better track website metrics to promote accountability. OMB should require that federal agencies participate in the Digital Analytics Program (DAP) hosted by GSA, and OMB and GSA should expand DAP to include additional metrics, such as page-load speed, mobile friendliness, and accessibility. The government also should consolidate the data it collects on federal websites into a single pubic dashboard. Since most website tests can be automated, OMB should mandate that each agency regularly test its websites against each of these metrics and provide the data to the public dashboard.

**Keep reading:**

- Daniel Castro, Galia Nurko, and Alan McQuinn, “Benchmarking U.S. Government Websites” (ITIF, November 2017), [https://itif.org/publications/2017/11/27/benchmarking-us-government-websites](https://itif.org/publications/2017/11/27/benchmarking-us-government-websites).

---
*Source: Information Technology & Innovation Foundation (ITIF)*
*URL: https://itif.org/publications/2017/11/27/to-do-require-agencies-to-report-on-their-websites-performance/*