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E-Gov’s Untapped Potential for Cutting the Public Workforce

November 9, 2015

The promise of using e-government to significantly increase government productivity and lower costs has remained largely unfulfilled. This is in part because of a resistance to employing technology to replace government workers, writes Rob Atkinson in Governing. Until governments make a strong commitment to using IT to increase productivity—including as a means of workforce reduction—it will remain difficult to bring government into the 21st century digital economy.

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