Eddie Reyes was appointed as the Director of the Office of Public Safety and Communications in February 2018.
Mr. Reyes has over 26 years of public safety experience retiring as a senior deputy chief from the Alexandria Police Department after 25 years of service. During his tenure with the City of Alexandria, he was the Emergency Communications Center Commander from 2000–2004. In 2005, Mr. Reyes was a representative of the International Association of Chiefs of Police (IACP) on the Public Safety Alliance that advocated for Congress allotting funding and public safety broadband spectrum, which was the foundation for creation of the First Responder Network Authority (FirstNet). He has worked on Next Generation 911 with the National 911 Program Office, the National Emergency Number Association, and as a team leader on the Association of Public-Safety Communications Officials (APCO) Project 43 Report that addressed evolving broadband communications technologies. Mr. Reyes assisted APCO with the process that resulted in the U.S. Office of Management and Budget (OMB) changing the occupation name from "Dispatcher" to "Public Safety Telecommunicator".
While in Alexandria, Mr. Reyes had oversight of the City's Land Mobile Radio System and was part of the transition team that created the City's Department of Emergency Communications. He is a past Chair of the Metropolitan Washington Council of Governments Police Communications Committee, past Chair of Virginia's State Interoperability Executive Committee under Governor Mark Warner, and Chair of the IACP's Communications and Technology Committee. Mr. Reyes represents the IACP on the National Public Safety Telecommunications Council and U.S. Department of Homeland Security SAFECOM Program to improve public safety interoperability.
Since the early 2000's, Mr. Reyes has been involved with technology related to public safety communications, such as 911 services, computer aided dispatch, land mobile radio systems, mobile data computers, voice data recording systems, and automatic vehicle location/routing.