How Big Data is Driving the Next Wave of E-Government Innovation

Federal, state, and local governments are increasingly leveraging big data to improve the services and applications they offer to citizens and businesses. These changes are happening both in the back office, where new record management systems are capturing massive amounts of structured and unstructured data that help agencies manage their operations, and the front office, where citizen-services portals are creating personalized interfaces to government and e-filing systems are improving the quality of government data. Ultimately, big data has the potential to make government agencies faster, smarter, and more efficient, but only if government leaders invest in these technologies.ITIF's Center for Data Innovation hosted a conversation about how government agencies have begun to put data to work and how these new technologies will impact government service delivery in the coming years.

Federal, state, and local governments are increasingly leveraging big data to improve the services and applications they offer to citizens and businesses. These changes are happening both in the back office, where new record management systems are capturing massive amounts of structured and unstructured data that help agencies manage their operations, and the front office, where citizen-services portals are creating personalized interfaces to government and e-filing systems are improving the quality of government data. Ultimately, big data has the potential to make government agencies faster, smarter, and more efficient, but only if government leaders invest in these technologies.

ITIF's Center for Data Innovation hosted a conversation about how government agencies have begun to put data to work and how these new technologies will impact government service delivery in the coming years.